Remove Incompatible Drivers

Incompatible mouse drivers can cause bluescreening. Please take the following steps.

First, check if you have any conflicting mouse drivers. Follow these steps:

1. Uninstall any mouse software (Razer Synapse, Logitech G Hub, Corsair iCUE, etc)

2. Head to Device Manager.

1. Select the "Mice and other pointing devices" section.

1. Uninstall as many inactive / old devices as possible.

ⓘ How do I know if it's an inactive device?

Right click any of the devices and select "Uninstall Device"

Then, test your mouse

• If your mouse still works → You uninstalled an old driver.

• If your mouse stops working → You removed the real device. Restart your PC and try again.

It is fully safe to uninstall mouse software and drivers.

1. You must restart your computer.

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If this does not work, continue to Step 3.

Step 3

Reset your PC.