Loader Troubleshooting

Make yourself familiar with troubleshooting steps for a variety of our most common issues.

🔐 Login / Loader Issues

ⓘ Driver Error

To fix this issue, please follow these steps:

1. Ensure that you have:

   1. No active antiviruses

   2. No active anticheats (faceit, akros, etc)

   3. No active debuggers

2. Ensure that Core Isolation is disabled.

1. You must restart your computer.

ⓘ Connection Error / Blocked SSL Request

This error is caused by your internet service provider (ISP) blocking the SSL connection to our server.

To fix this issue, please do one of the following:

• Connect to a VPN before running the loader. You can disable the VPN after injection.

You can use any VPN. We recommend ProtonVPN as a free solution.

Alternatively,

• Review your router’s security settings for the blocked SSL requests and allow them.

  • Since router interfaces vary, consult your router manual or contact your ISP for further instructions.

ⓘ Empty Fields

This is caused by inputting an empty string as either your login or password. Ensure you are entering the correct username and password.

This can also happen in rare cases when opening the loader after swapping accounts - simply re-opening the loader will fix this.

ⓘ Access Denied

Please take the following steps:

1. Head to %appdata% and find the Distort folder

2. Delete the "user" file inside of the folder

3. Download a new loader, and try again